News24 Privacy Policy — Your Data, Our Responsibility
News24 is fully transparent about how personal data of users in Bangladesh is collected, used, and protected. This policy explains what data we collect, how we use it, and what your rights are.
Last Updated: January 2026
1. Types of Data Collected
When you use the news24 platform, we collect various types of data to help deliver the best possible service. This data collection is fully transparent and carried out with your consent. The types of data we collect are described in detail below.
Account Information
At registration, we collect your name, date of birth, email address, mobile number, and current address in Bangladesh. National ID (NID) or passport details may also be required for account verification. This information is used to confirm your identity and keep your account secure. Age verification is mandatory to prevent minors from registering. All identity data collected is stored in encrypted form and protected against unauthorized access.
Device & Browser Information
The IP address, browser type and version, operating system, and screen resolution of the device you use to access news24 are recorded automatically. For mobile devices, device ID and network information may also be collected. This data supports platform security monitoring and technical troubleshooting. Device information is analyzed to improve the experience for mobile users in Bangladesh. It is not directly linked to any personal identity when shared with third parties.
Financial Transactions & Payment Data
Payment method information is collected to process transactions in BDT, including local mobile banking numbers for bKash, Nagad, and Rocket. Transaction history, deposit, and withdrawal records are stored securely. Full bank account or card numbers are never stored on our servers — only masked versions are retained. Financial data is kept for the period required under Bangladesh's anti-money laundering regulations. Limited information is shared with authorized payment gateways solely for payment verification.
Usage Data & Logs
We maintain logs of which games you played, how long you spent on the platform, which pages you visited, and which features you used most. This behavioral data is used to improve service quality and deliver a personalized experience. Usage patterns are also analyzed for responsible gaming monitoring. All log data is stored on secure servers and automatically deleted after a set period. This data is never sold to third-party advertisers.
2. Purpose of Data Use
News24 uses collected data only for specific, legitimate purposes. We never collect unnecessary data, and any data we do collect is used solely for the reasons described below.
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Account Management & Security: Your information is used to create your account, verify logins, and prevent fraud. Automated monitoring is in place to detect multiple accounts or suspicious activity. If you enable two-factor authentication (2FA), your mobile number is used to provide an additional layer of security.
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Service Provision & Development: Usage data is analyzed to power game recommendations, personalized offers, and new platform features. This data also helps optimize page load times based on the connection speeds and devices of mobile users in Bangladesh.
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Financial transaction processing: Payment information is required to process BDT deposits, withdrawals, and bonus distributions. All financial transactions are conducted in compliance with applicable Bangladesh Bank regulations, and record-keeping is a legal obligation.
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Customer support: To resolve issues or complaints, the support team may need to access your account information. This access is limited, logged, and applies only during an active support ticket.
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Responsible gaming monitoring: Behavioral data is analyzed to identify signs of problem gambling or excessive spending. If risky behavior is detected, users are proactively advised to set limits or take a break.
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Legal compliance: Certain data must be retained and disclosed to meet the requirements of applicable Bangladeshi laws and regulatory bodies. Data may be shared in response to a court order or a lawful request from an investigative authority.
3. Cookies & Tracking Technologies
News24 uses Cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser that remember your preferences and session information on future visits. These technologies allow us to maintain your login state and verify your identity for security purposes.
Essential Cookies
These Cookies are essential for maintaining login sessions, security tokens, and language preferences. The platform cannot function properly without them, so they cannot be disabled. They do not transmit any personal data to third parties.
Analytics Cookies
Analytics Cookies are used to identify which pages are visited most and where users spend the most time. This information is used to improve our service, and you can disable these Cookies at any time.
Preference Cookies
These Cookies remember your language preference, favorite game categories, and interface settings, so the next time you visit, everything is set up just the way you like it — no need to configure anything again.
No Third-Party Tracking
News24 does not use ad-based tracking or third-party retargeting Cookies. Your browsing behavior is never shared with advertisers, and your online activity is not tracked across other sites.
You can delete Cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential Cookies may affect your ability to log in to your account. If you have further questions about our Cookies policy, Help Centerto get in touch.
4. Data Retention & Security
News24 follows industry-leading technology and processes to protect your personal data. Our servers and databases are secured with multiple layers of protection. TLS/SSL encryption is applied to all data transmissions so that information cannot be intercepted or read in transit.
Encrypted Storage
All sensitive data is stored using AES-256 encryption. Passwords are never stored in plain text — they are secured exclusively with strong hashing algorithms. Even our engineers cannot view your password directly.
Access Control
Only authorized personnel may access limited data strictly for job-related purposes. All access is logged and subject to regular audits. Unauthorized access attempts are automatically detected and blocked.
Data Retention Period
All data is retained for as long as your account remains active. Upon account closure, data beyond legal obligations is deleted within 90 days. Financial transaction records may be kept for up to 7 years in compliance with applicable Bangladeshi law.
Data Breach Procedures
In the event of a security breach, affected users will be notified within 72 hours. Our incident response team is on alert around the clock and addresses any threats immediately. Protecting your data is our top priority.
To keep your account secure, use a strong password and never share your login credentials with anyone. Enabling two-factor authentication adds an extra layer of protection. If you notice any suspicious activity, please contact us immediately at Help Centerto let us know.
5. Sharing Data with Third Parties
News24 never sells your personal data or shares it with third parties without a valid reason. In limited circumstances, certain information may need to be shared with partners essential to operating the service. Any such sharing is governed by strict confidentiality agreements.
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Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and authorized banking partners to complete BDT transactions. This information is used solely to verify and process payments, and each payment processor operates under its own privacy policy.
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Technology service provider: Hosting, cybersecurity, and software infrastructure providers may have system-level access to data. Each of these providers is bound by strict data processing agreements and may only act on our instructions.
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Legal & Regulatory Authorities: Data may be disclosed in accordance with a valid order or warrant issued by a court, police, or regulatory authority under Bangladeshi law. In such cases, we share only the specific data requested and make every effort to notify the user in advance.
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Business transfers: In the event of a future merger or acquisition, user data may be transferred to the new ownership with prior notice. The new owner will be required to uphold standards consistent with this Privacy Policy, and your rights will remain unchanged.
Important: news24 never sells your personal information to advertisers, data brokers, or marketing companies. Sharing your identity, financial, or behavioral data with third parties for commercial purposes is strictly prohibited — this is a core commitment we stand by.
6. Your Rights & Policy Changes
Every registered user of news24 has specific rights over their personal data. These rights are defined in accordance with international best practices in privacy and applicable regulations in Bangladesh. We are committed to helping you exercise these rights effectively.
Right to Access Data
You may request a copy of all your personal data held by us at any time. We are required to provide the data within 30 days of your request. This request can be made free of charge.
Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. Some details can be updated directly in your account settings. For more complex corrections, please contact our support team.
Right to Erasure
If you request account closure, all data beyond legal retention requirements will be permanently deleted within 90 days. You will receive a confirmation email once the deletion is complete. Deletion may be delayed if there is an active dispute or ongoing investigation.
Right to Restrict Processing
You may object to the processing of certain data, such as analytics or personalization. Once an objection is raised, the relevant processing will cease unless it is required to continue for legal reasons.
Right to Data Portability
You may request a copy of your gaming history and account data in a structured, machine-readable format. This data can also be used to transfer your information to another service.
Policy Changes
This Privacy Policy may be updated periodically, particularly in response to legal changes or the addition of new services. You will be notified at your registered email address at least 30 days before any significant changes take effect. Continued use of the platform after the updated policy takes effect constitutes your acceptance of the new terms. Previous versions of the policy are available upon request. The "Last Updated" date at the top of this page always reflects the most current version.
Contact Support
Contact us for any privacy-related requests or concerns. Our data protection team is available seven days a week to answer your questions. Email: privacy@news24.ws — Every request is acknowledged within 72 hours and fully resolved within 30 days.
Play Safe, Enjoy with Peace of Mind
News24 is committed to protecting the personal data of users in Bangladesh. If you have further questions, visit our Help Center or create an account today to start a safe gaming experience.