Safe Gaming

News24 Responsible Gaming — Your Safety Is Our Commitment

Gaming is for fun, not stress. We want you to always play safely and in good health.

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Safe Platform Set Time Limits Budget Control Self-Control Features Mental Health Support Protecting Your Family Minor Exclusion 24/7 Support Safe Platform Set Time Limits Budget Control Self-Control Features Mental Health Support Protecting Your Family Minor Exclusion 24/7 Support

Our Commitment to Responsible Gaming

News24 believes that online gaming should be a healthy and enjoyable form of entertainment. The physical and mental wellbeing of every player on our platform is our top priority. We want to make sure gaming never disrupts the normal rhythm of your life or your relationships with family. To that end, news24 maintains multiple safeguards for all its users. We follow international Responsible Gaming standards and can connect you with professional support whenever you need it. Gaming should be pure fun — free from pressure or anxiety.

Our Responsible Gaming policy has been built with players in Bangladesh in mind. news24 is committed to ensuring every user can set their own limits and access support at any time. We want you to play by choice, not out of compulsion. Our team is always ready to stand by your side and help you take the right steps in any situation. Enjoy gaming — but always put your health and family first.

Warning Signs of Risky Behavior

If you notice any of these signs, take a break immediately and seek support.

Overspending Your Budget

Keep track of whether you're spending beyond your set budget. Chasing losses by placing bigger and bigger bets is a dangerous pattern. If you find yourself playing just to win back what you've lost, that's a serious warning sign. news24 urges you to stop right now and seek support.

Excessive Time Spent

Spending excessive time gaming every day while neglecting family or work is a cause for concern. If you feel restless or low when you're not playing, it's time to pay attention. If your sleep is suffering or you're starting to avoid daily responsibilities, take a break. Spend time with family or friends and find other hobbies you enjoy.

Mood Changes

Feeling irritable or increasingly anxious because of gaming is not normal. Getting overly excited when you win and deeply distressed when you lose are signs of an unhealthy pattern. If you start hiding your gaming activity or being dishonest with family about it, take that as a warning sign. In these situations, news24 encourages you to seek professional help.

Tips for Setting Time & Budget Limits

Setting a clear financial limit is the first step to enjoying gaming responsibly. Decide in advance the maximum amount you can spend on gaming each week or month. news24 strongly advises against using money set aside for essentials — such as rent, food, or your children's education — for gaming. Only spend what you can afford to lose without it affecting your everyday life. Keep a separate gaming budget, and when it's gone, end the session — resist the temptation to deposit more.

The same principle applies to time. Set a daily limit for how long you'll spend gaming and stick to it. Using a timer or alarm makes it easier to stay on track. Make sure you're leaving enough time for family, exercise, and other hobbies. Remember, a balanced lifestyle is the greatest reward in the long run.

Do's
  • Set Your Monthly Gaming Budget in Advance
  • Stop at a Fixed Time Each Day
  • Take a Break Once You've Hit Your Winning Goal
  • Keep a Gaming Log or Record
Exclusions
  • Don't Chase Losses with More Bets
  • Never Play with Borrowed Money
  • Avoid Gaming When You're Under Stress
  • Don't Play Under the Influence or While Fatigued

Self-Control Features

News24 offers a range of practical tools to help you stay in control of your gaming habits.

Set Deposit Limits

You can set your own daily, weekly, or monthly maximum deposit limit directly within your account. Once a limit is set, it cannot be increased before the designated time period ends — though reducing it takes effect immediately. This feature protects you from overspending and helps you build healthier gaming habits. news24 encourages you to set a limit that works for you today. Go to Account Settings to set your deposit limit.

Breaks & Cooling-Off

If you'd like to take a temporary break from gaming, use our cooling-off feature. You can choose a break period ranging from 24 hours up to 30 days. During this time, no bets or deposits can be made from your account. The cooling-off period cannot be cancelled before it expires, helping you stay committed to your decision. This feature is especially useful during times of stress or anxiety.

Self-Exclusion Feature

If you feel that gaming is seriously harming your life, you can opt for self-exclusion. Activating this feature will prevent you from logging in to or playing on news24 for a set period. Self-exclusion terms range from six months to five years and are strictly enforced. This is not a sign of weakness — it's a courageous act of self-care. To apply for self-exclusion, please contact our support team.

Minor Protection

News24 strictly ensures that no one under the age of 18 can register or play on this platform. Age verification is carried out during registration, and additional identity checks may be requested in suspicious cases. We ask parents and guardians to secure their devices and accounts with strong passwords to prevent children from gaining access. If you become aware that a minor is using this platform, please notify our support team immediately. We have a zero-tolerance approach to this and will act swiftly to close any account involved.

Advice for Parents:

Enable parental controls on the devices your children use. Use a strong password for your news24 account and make it a habit to log out after each session. Have an open conversation with your children about online gaming. Being mindful about technology use is the best way to keep your family safe.

Life Balance & Professional Support

Gaming is just one part of life — living well and fully is the greatest win of all.

Maintaining the right balance between gaming and personal life is essential for a happy and healthy lifestyle. Always prioritise your family, friends, work, and your own physical and mental wellbeing. news24 wants every player to see gaming as an enjoyable leisure activity — not an obsession. If you feel that gaming is negatively affecting your relationships, work, or mental health, acting quickly is the wisest thing to do. Spending time with loved ones, exercising, and getting out into nature are all great ways to refresh your mind and live a more fulfilling life.

If you have concerns about your gaming or feel it's getting out of control, don't hesitate to seek professional support. Speaking with an expert counsellor or mental health professional can help you recover faster. news24 believes that asking for help is not a sign of weakness — it's a powerful act of self-care. Our support team is always ready to provide the information you need and connect you with professional organisations. Remember, you don't have to face this alone — news24 and your loved ones are here for you.

Family Time

Spend quality time with your family every day and keep those relationships strong.

Physical Activity

Regular exercise or a daily walk keeps your mind fresh and helps reduce stress.

Counselling Services

Seek professional mental health support to help guide you back on the right track.

News24 Support

Reach out to our support centre anytime for help and guidance.

FAQs

Frequently asked questions about Responsible Gaming.

Log in to your news24 account and go to Account Settings. Look for the "Responsible Gaming" or "Set Limits" option. You can set your preferred daily, weekly, or monthly deposit limit from there. Reducing a limit takes effect immediately, while increasing one is subject to a waiting period. Contact our support centre if you need any assistance.

Self-exclusion is a feature that allows you to take a complete break from gaming on news24 for a set period of time. Once activated, your account will be locked for the specified duration and you will not be able to log in. It cannot be reversed before the period ends. To activate self-exclusion, contact our support center — our team will guide you through the entire process.

If you suspect your child or any minor is accessing your account, contact our support centre right away. Change your password and make sure your device is protected with a password lock. news24 accounts are strictly for registered adults — allowing third parties to use your account is a violation of our Terms & Conditions. Use parental control software on your devices to block access to gaming sites.

If you notice signs of gaming addiction, contact the news24 support centre as your first step. Our team will connect you with the resources and professional organisations you need. In Bangladesh, various mental health service providers and helplines offer free counselling for gaming addiction and related issues. Talk openly with family or trusted friends, and consider consulting a mental health professional if needed. Remember, seeking help early is the fastest path to recovery.

Need Help? We're Here for You

News24 is always committed to the well-being and protection of its players. You can find more information on our support center or FAQ page. Don't hesitate to reach out to us with any concerns.

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